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Privacy Policy

JB Halal (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website jbhalal.co.uk and interact with us.

By using our site and services, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect personal data that you provide directly to us, including when you visit our website, make a purchase, or contact us for customer service.

1.1. Personal Information You Provide

When you place an order or register on our site, we may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Payment details (we do not store your full payment details, but we process them securely)
  • Order history
  • IP address and browser information

1.2. Information We Automatically Collect

When you use our website, we may collect the following information automatically:

  • Device information: such as your IP address, browser type, operating system, and other technical data.
  • Usage data: such as information about how you navigate through our website, including what pages you visit and how long you stay.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders: including managing payments, shipping, and customer service.
  • To communicate with you: about your orders, respond to your inquiries, and send important updates regarding our services or your orders.
  • To improve our website and services: through analysis of how you interact with our website, to enhance user experience and functionality.
  • For marketing purposes: If you have opted in, we may send you promotional emails, newsletters, or updates about our products and services. You can unsubscribe from marketing communications at any time.
  • To prevent fraud: We may use your data to detect and prevent fraud or other security risks.
  • Legal obligations: We may use your data to comply with legal obligations, such as financial record-keeping or responding to law enforcement requests.

3. Sharing Your Information

We respect your privacy and will not share your personal data with third parties except in the following circumstances:

  • Service providers: We may share your information with trusted third-party companies who help us operate our website and services (e.g., payment processors, delivery companies). These service providers are only allowed to use your data to perform tasks on our behalf.
  • Legal requirements: We may share your information if required by law, regulation, or court order to comply with legal obligations or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. How We Protect Your Information

We use a variety of technical and organizational measures to protect your personal data. This includes:

  • Encryption: We use encryption technology (SSL) to secure payment information and sensitive data during transmission.
  • Access controls: We restrict access to your personal data to employees and service providers who need it to perform their duties.
  • Data retention: We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have certain rights over your personal data under UK data protection laws, including:

  • Right to access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
  • Right to erasure: You can ask us to delete your personal data, subject to certain conditions.
  • Right to restrict processing: You can ask us to restrict the processing of your personal data in certain situations.
  • Right to data portability: You can request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at info@jbhalal.co.uk.

6. Cookies

Our website uses cookies to improve user experience. Cookies are small text files that are placed on your device to collect information about your browsing activities. You can manage or disable cookies through your browser settings.

For more details on how we use cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. International Transfers

If we transfer your personal data outside the UK (for example, to a third-party service provider based outside the UK), we will ensure that appropriate safeguards are in place to protect your data, in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting.

We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JB Halal
Email: info@jbhalal.co.uk